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Frequently Asked Questions
Everything you need to know about our trade transfer supply service.
Trade Access
Who can open a trade account?
How long does account approval take?
Can I see full pricing without an account?
Dispatch & Shipping
What is your dispatch time?
Do you ship across Europe?
Can I collect from Malta?
Is shipping included in the price?
Artwork & Files
What artwork format do you need?
Why TIFF only?
How is the print area measured?
What's the maximum print width?
What's the maximum file size?
Should I prepare the white underbase as a spot colour channel?
Are my files confidential?
Can you handle urgent jobs?
Trust & Ethics
Will you contact my end customers?
Will you compete with my garment business?
How do you handle large volume orders?
